At Mahyal Clothing, we prioritize customer satisfaction and strive to offer a smooth and hassle-free shopping experience. If you’re not completely satisfied with your purchase, you can request a refund or exchange within 5-7 days of receiving your order.
📌 Conditions for Exchange & Refund:
✅ Exchange:
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You can request an exchange within 5-7 days of receiving your order.
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The product must be unused, unworn, unwashed, and in its original packaging with all tags intact.
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Exchanges are only applicable for size issues, defective items, or wrong products received.
✅ Refund:
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Refunds are available only for damaged, defective, or incorrect products sent by us.
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The refund process takes 5-7 business days after approval.
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Shipping charges are non-refundable.
✅ Non-Returnable Items:
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Sale items, discounted products, and customized orders cannot be refunded or exchanged.
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Products with wear and tear, stains, or perfume scents will not be accepted.
🚚 Return Process:
1️⃣ Contact us at mahyalclothing@gmail.com or WhatsApp: +923308555845 within 5-7 days of receiving your order.
2️⃣ Provide your Order Number & Reason for Return/Exchange, along with product images.
3️⃣ Once approved, ship the item to our provided address.
4️⃣ After receiving and inspecting the item, we will process your exchange or refund.
💡 For any queries, feel free to reach out to our customer support!
📍 Mahyal's - Your Style, Your Way!