Thank you for shopping with MahyalClothing! We are committed to providing you with the best shopping experience, and we aim to ship your order as quickly as possible. Please review our shipping policy below for more details.

Processing Time

  • All orders are processed within 2 business days after receiving the order. Please note that orders are not shipped or delivered on weekends or public holidays.

  • If we experience high order volumes (e.g., during holidays), shipments may be delayed by a few days. Please allow extra time for processing during peak periods.

Shipping Timeframe

  • We offer a 5 business day shipping timeframe. Once your order is processed and shipped, it will typically arrive within 5 business days.

  • Shipping time may vary depending on the destination and the courier service used. While we strive to meet this shipping timeframe, external factors like weather, shipping carrier delays, or customs processing can sometimes affect delivery times.

Shipping Rates

  • Shipping rates are calculated based on your order's weight, size, and destination.

  • You will see the shipping fees at checkout before completing your purchase.

Shipping Methods

  • We use trusted shipping carriers to deliver your orders. The carrier will be chosen based on the destination and other factors. Some of the carriers we use include [list carriers, e.g., Pakistan Post, TCS, etc.].

  • Once your order has been shipped, you will receive a tracking number via email, which you can use to track your shipment.

Shipping Restrictions

  • We currently offer shipping to [list locations/countries]. If your country is not listed, please contact us at mahyalclothing@gmail.com to inquire about shipping options.

  • Unfortunately, we are unable to ship to P.O. Boxes at this time.

Order Tracking

  • After your order has been shipped, you will receive an email containing tracking information.

  • You can track your order on the carrier's website using the tracking number provided.

Shipping Delays

  • While we strive to ensure timely deliveries, please note that delays may occur due to circumstances beyond our control, such as weather conditions, holidays, or customs delays.

  • In the event of a delay, we will do our best to keep you informed, but we cannot be held responsible for carrier-related delays.

Missing or Lost Packages

  • If your package is missing or lost during transit, please contact the carrier directly using the tracking number provided. If you are unable to resolve the issue, please contact us at mahyalclothing@gmail.com, and we will assist you in resolving the issue.

Customs and Import Taxes

  • Depending on your location, your order may be subject to customs duties, taxes, or import fees. These fees are the responsibility of the customer.

  • We recommend checking with your local customs office for information regarding potential fees before placing your order.

Contact Us

If you have any questions regarding shipping or need further assistance, please contact us at:

Email: mahyalclothing@gmail.com